Inquiries, jobs
and follow-ups.

Keep customer inquiries from slipping through the cracks, with job details and follow-ups in one place so you can focus on the work.

Service inquiry

Details · Location · Photos

Follow-up queue

Scheduled dates and next actions

How it works

  1. 01

    Record the inquiry

    Create or manage a customer request in your local workspace.

  2. 02

    Add the job details

    Keep service notes, location, timing and photos with the job.

  3. 03

    Prepare a quote or reply

    Review quote details and draft a reply. Nothing is sent automatically.

  4. 04

    Track the follow-up

    Set a follow-up date and review the queue while the app is open.

SMS sending is currently disabled. Live SMS requires a provider connection and setup; Callback does not currently offer automatic booking or calendar integration.

App screenshots

Callback / Windows workspace
Select the image to enlarge.

Planned pricing

Basic will be billed monthly. Twilio costs are separate. Pro pricing is provisional and its features are not yet defined.

Callback is in development. These plans are not available for purchase. Public download and checkout are not available; launch timing has not been announced.

Basic

Monthly plan

Inquiry and job workspace for Windows.

  • Inquiry and job organization
  • Customer context and service details
  • Owner-reviewed quotes and follow-up queue
$39.99 USD / monthNot available for purchase.

Pro

Planned · Provisional

Features and package details to be announced.

$49.99 USD / monthProvisional price. Not available for purchase.

FAQ

Are these live customer records?

No. The screenshots use fictional test records from the actual development app.

Does a follow-up date send a message?

No. It adds an item to your in-app queue. You choose the next action.

Can I use my existing business number?

Number eligibility, porting, forwarding, and same-number texting need separate provider confirmation. Compatibility with an existing mobile number is not guaranteed.

Actual development build with fictional test records. Live SMS is disconnected.

Site privacy

Read the full privacy and data notice

This site has no signup form, payment checkout, analytics, tracking scripts, or cookies added by Callback. It does not collect inquiry or customer records.

Production hosting uses Cloudflare Pages; its privacy policies apply to that hosted version.

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